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FAQs

Track your order Log in to your account and select the order you wish to track. If your order does not have a tracking number, please contact one of our agents who will be able to help you.

Depending on the method of shipping you selected at checkout, your order might still be within its 'expected delivery window'. Delivery dates are an estimate so your order may arrive slightly before, on, or slightly after your estimated delivery date.

If your order has not arrived by the estimated delivery date, please allow a few extra days, especially during busy periods like Christmas and sales. Keep an eye on your tracking link for updates. If your order doesn’t arrive, inform us within 30 days of the expected delivery date, and we will assist you promptly.

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